Theme
Accent
Pricing
Invoicing starts free and stays free inside any water or waste subscription. Everything is priced on what you actually bill, so a small scheme pays like a small scheme and a small landlord pays like a small landlord. Start with 14 days of the whole product, no card required.
Free forever
Send invoices, take M-Pesa payments and reconcile them. Free for as long as you use it, with no card on file. Outgrow it and invoicing is priced on the customers you bill - or comes carried free with water or waste.
14-day free trial
The whole product for 14 days. Import your register or your portfolio, run a real billing cycle, and see the numbers before you pay anything.
Estimate
Drag to roughly what you bill. Empty units are not counted, so drag to what you actually have let. The figure is an estimate for planning - your quote is confirmed before you pay anything.
Meter readers, cashiers, office staff - everyone who signs in.
Pick a product to see an estimate. Invoicing is free up to 25 customers, and carried free with any water or waste subscription.
We could not work that out just now.
Free
per month, at this size
Invoicing is free up to 25 customers. No card, and it does not expire.
Beyond the card
At that size we price the round with you rather than off a table. It is a short conversation.
Approximately
per month
Excludes VAT and SMS or WhatsApp, which are prepaid per send. Email is free.
Not sure of your count yet? Start the 14-day trial with no card, import your register, and we will confirm the figure against the real thing before it ends.
How pricing works
One number cannot describe both a ten-door block and a county utility, so the estimate above is worked out from your own count. Here is what it is counting.
A connection is one metered supply, one collection point, or one unit you have let. Two meters on the same premises are one connection, and a unit standing empty is not counted at all - each product is counted separately, because each is separate work.
Bands step in fifties up to five hundred and in hundreds above that, so a scheme with a hundred and ten connections is never priced like one with five hundred.
The price per connection or per unit falls as the bands rise, so growing costs you less for each one than you pay today. Your invoice does not move between readings.
Water and waste are each priced on their own count and billed as one subscription. Take either product or both.
Included
There is no feature ladder to climb. The band decides your price, not what you are allowed to do.
Notifications
SMS and WhatsApp are prepaid from a notification wallet and deducted per send at the carrier rate plus a small margin. Email is unlimited and free, so your invoices go out either way. Messages go out under our sender ID and WhatsApp number, or we can set up your own for a one-time fee.
Collections
Every subscription collects by M-Pesa and card and reconciles what lands. How it lands is up to you.
FAQ
On what you actually bill. We count your active connections and collection points, place each product in a capacity band, and that band carries a fixed monthly price. Bands step in fifties up to five hundred and in hundreds above. Each product is counted separately and the whole thing is billed as one subscription.
It is very close, and it is the same figure anyone your size is quoted - there is no negotiated rate for turning up in person. It moves only if your real connection count differs from the number you typed, so we confirm it against your imported register before you pay anything. It excludes VAT, and SMS and WhatsApp, which are prepaid per send.
You get the whole product for 14 days - meter reading, tariff bands, billing runs, M-Pesa collection and reconciliation, reminders and reporting. No card is required. Trials are capped at a mid-size band, which is far more than a trial needs; if you are larger than that, talk to us and we will set the trial up around your data.
Yes. It covers up to 25 customers and 250 invoices a month with 3 team members, and it does not expire. It is a genuine free tier for a small supplier, not a countdown. Past that, invoicing is priced on the customers you bill - and if you also run water or waste billing, a generous invoicing allowance is carried inside that subscription at no extra charge, with your utility customers never counted twice.
Your subscription includes a team allowance and you can add seats beyond it at Ksh 400 a month each. Meter readers and field staff are the point of the product, so nothing about the pricing discourages putting them on it.
They're pass-through, prepaid from a notification wallet - no bundles and no contracts. You pay the carrier rate plus a small margin, deducted per send, and high-volume senders qualify for lower rates. Email is always free, so if your wallet runs out your invoices still go out.
Monthly, on the connections you actually bill that month, so the price follows your real size as you grow.
Prices we quote are exclusive of VAT. If we become required to charge VAT, 16% is added on Kenyan subscriptions and we'll tell you before it takes effect. Customers outside Kenya aren't charged Kenyan VAT.
No. BillGrid subscription and extra-seat fees are strictly non-refundable except where mandatory law requires otherwise. To cancel, contact our support team: cancellation takes effect at the end of the period you have paid for and does not create a prorated refund or credit for it. Read the full Refund and Cancellation Policy before subscribing.
No card required. Start the trial today, and we will confirm your figure before it ends.
