Collections & Reconciliation
Get paid, and know exactly who paid.
Collect on every rail your customers already use, match the money back to the right bill without scrolling a bank statement, and see who is behind before it becomes a write-off.
No cut on your own paybill M-Pesa built in One shared ledger
What you get
The collection half of every product - invoicing, water billing and waste billing.
-
M-Pesa STK push
Every bill carries a pay link. The customer enters their number, approves the prompt, and the payment lands against the right invoice - no account, no app.
-
Card payments
Card collection on the same link, with the option to pass the processing fee on or absorb it. Your provider’s rates, no percentage taken by us.
-
Paybill and bank, reconciled
Money paid into your paybill, till or bank is matched from an uploaded statement against the reference the customer quoted - not by eye, and not at month end.
-
Even scanned statements
CSV, Excel, or a PDF your bank emailed you - including scanned ones. Duplicate-import guards mean re-uploading the same file changes nothing.
-
Oldest balance first
A payment quoting an account reference clears the oldest bill first, then the next, and banks any remainder as credit against the following cycle.
-
Arrears you can act on
Balances aged 30, 60, and 90 days, a collection rate, and a ranked debtor list - by zone and route for metered businesses.
-
Receipts, automatically
A PDF receipt is raised and delivered the moment a payment settles, and every customer can be handed a statement for any date range.
-
One ledger behind it
Every payment, part-payment, overpayment, and write-off posts to double-entry books in the same transaction. The reports reconcile because they read the ledger.
-
No paybill yet? We set one up
Bring your own API enabled paybill, or let us handle the application and onboarding with Safaricom for you, for a one-time fee.
-
Or we collect for you
Sign a collection agreement with Noria Technologies Ltd and we collect on your behalf, for a small share of what is collected. Talk to us for terms.
How it works
From bill to reconciled in three steps
-
Send the bill
Raised by hand, by a recurring schedule, or by a metered billing run - each one carries a pay link and your payment instructions.
-
Let them pay their way
M-Pesa or card on the link; paybill, bank transfer, cheque, or cash if that is how they pay. All of it lands against the same invoice.
-
Reconcile and chase
Upload the statement and matches post themselves. What is left is a short exceptions list and an aged debtor list worth a phone call.
In the wild
Who collects this way
Water schemes
Hundreds of paybill deposits a cycle, matched to connections by the reference the customer typed.
Read the storyWaste collectors
A whole round paying small amounts on different days, aged so you know who the truck is carrying free.
Read the storyInvoicing businesses
A deposit before work starts and the balance on delivery, reconciled without a spreadsheet.
Read the storyReady to stop chasing statements?
Collections runs inside every BillGrid product - it is not a separate system to reconcile against. Start free, no card required, or talk to us for a walkthrough with your own statement.